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Legal

Privacy Policy

Who we are

Velnox is a product content studio operated by Shitong Liu in Zhuzhou, Hunan, China. Shitong Liu is the controller of personal information described in this notice. For privacy questions, contact [email protected].

Information you provide

This website does not currently operate an on-site inquiry form. If you contact us by email, we process the information you choose to send so that we can respond, evaluate a potential project, prepare a quotation and manage the resulting business relationship. We generally rely on steps requested before entering a contract, performance of a contract, legitimate interests in managing business inquiries and relationships, and legal obligations where applicable.

Technical information

Our hosting and security providers may process limited technical information, such as IP address, device and browser data, timestamps and security events, to deliver and protect the website. The site may also read the browser's language preference to choose an appropriate language version. We do not use IP geolocation to change the services or claims shown to a visitor.

Cookies and advertising technology

At launch, this website does not intentionally use advertising pixels or non-essential cookies. If analytics, advertising pixels or remarketing tools are introduced, this notice and the site's consent controls will be updated before those tools are activated where required.

Sharing and retention

We do not sell personal information. Information may be handled by service providers that support email, hosting, security or project delivery. Those providers may process information in countries outside your own, subject to their applicable terms and available transfer safeguards. Inquiry records are normally retained for up to 24 months after the last meaningful contact, unless a contract, accounting rule, dispute or other legal obligation requires a longer period.

Your choices

Depending on applicable law, you may ask to access, correct, delete or restrict personal information, object to certain processing, request portability, or withdraw consent where consent applies. You may also complain to the data-protection authority in your country. We do not use website inquiry information for solely automated decisions with legal or similarly significant effects. Contact us using the email address above.